Weekly Operations Report
Reporting period: 02–08 Sep 2026 · Data from Odoo, Gmail and WhatsApp
New Requests This Week18Emails and complaints received
Workflow Completed11Reached approval or payment stage
Needs Action Now8Missing or delayed workflow steps
Payments ReceivedOMR 12,840.0006 confirmations received
This Week’s Workflow
Each number shows how far the 18 new requests progressed during this week.
18Requests ReceivedStarting total
15Job Cards Created3 missing
13Reports Attached2 missing
11Quotations Prepared2 required
9Quotations Sent2 not sent
7Customer Approved2 awaiting reply
5Invoices Created2 required
Complaints & Job Cards
CheckpointDonePending
Complaint acknowledged171
Job card created153
Completion report attached82
Fault report attached50
Quotation & Invoice
CheckpointDonePending
Quotation prepared112
Sent by email/WhatsApp92
Customer approved72
Required invoice created52
Reminders & Payments
CheckpointDonePending
Reminders sent140—
Delivered or read1328
Customer replies received17—
Payment proofs verified24
Exactly What Needs Action
Open these records to complete the missing step.
| Problem | Reference | Customer | Required Next Step | Responsible User | Waiting | Priority | |
|---|---|---|---|---|---|---|---|
| Complaint | CMP-00512 | Bank Muscat | Create job card | Naveen | 2 days | High | |
| Completion | JC-00571 | Oman Oil | Attach completion report | Salman | 3 days | Medium | |
| Fault | FR-00388 | Muscat Facilities | Prepare and send quotation | Rizwan | 4 days | High | |
| Quotation | QT-00537 | Bank Muscat | Create or add to consolidated invoice | Accounts | 1 day | High |
How to read this report: “Done” means completed during the selected week. “Pending” means the previous step exists but the next required step is still missing.